IT Support Executive
Job Description
About Company:
Global software company TiCON System Ltd. is working on versatile areas such as cloud computing, streaming technology (media solution), conferencing (communication technology), IoT, Big Data, Artificial Intelligence, Machine Learning & Deep Learning, NLP, etc.
Job Description / Responsibility:
You’ll be collaborating with the team to provide frontline support to our clients on a roster duty.
● Operation, Maintenance and Upgrade of software products
● Troubleshooting system and software issues
● Providing support, including documentation and relevant reports
● Monitor system/software/server performance and report on any possible issues
● Perform daily server/software administration tasks
Qualifications:
● Experience with Linux servers (Ubuntu or other OS)
● Familiar with command line interface in Linux servers
● Experience with providing technical support is a plus
● Strong communication & interpersonal skills
● Team-oriented attitude to help other colleagues and departments with technical problems.
Global software company TiCON System Ltd. is working on versatile areas such as cloud computing, streaming technology (media solution), conferencing (communication technology), IoT, Big Data, Artificial Intelligence, Machine Learning & Deep Learning, NLP, etc.
Job Description / Responsibility:
You’ll be collaborating with the team to provide frontline support to our clients on a roster duty.
● Operation, Maintenance and Upgrade of software products
● Troubleshooting system and software issues
● Providing support, including documentation and relevant reports
● Monitor system/software/server performance and report on any possible issues
● Perform daily server/software administration tasks
Qualifications:
● Experience with Linux servers (Ubuntu or other OS)
● Familiar with command line interface in Linux servers
● Experience with providing technical support is a plus
● Strong communication & interpersonal skills
● Team-oriented attitude to help other colleagues and departments with technical problems.
Job Requirement
Educational Requirements:
Bachelor’s Degree: Diploma or BSc in Computer Science or a related field is required.
Employment Status:
Full Time
Experience Required:
At least 01 year of technical support experience is preferable. Freshers are encouraged to apply.
Job Location:
Dhaka (Uttara)
Salary Range:
Industry Standard
Other Benefits:
Bachelor’s Degree: Diploma or BSc in Computer Science or a related field is required.
Employment Status:
Full Time
Experience Required:
At least 01 year of technical support experience is preferable. Freshers are encouraged to apply.
Job Location:
Dhaka (Uttara)
Salary Range:
Industry Standard
Other Benefits:
- Group Life Insurance & Health Insurance (OPD & IPD)
- Provident Fund
- Festival Bonus (twice yearly)
- Lunch & Evening Snacks Facilities (Fully subsidized)
- Salary Review: Yearly
- Weekly 01 Day Holiday (Roster Basis)
- Performance Bonus
- Overtime Facilities
- EL Encashment Facilities